Insurance & Payment
At Great Oaks Counseling Center, each clinician is independently credentialed with a range of insurance providers, including UnitedHealthcare, Aetna, and Blue Cross/Blue Shield. You can view each therapist's in-network status and accepted plans within their individual profile. We also welcome clients who choose to pay privately. In these cases, clinicians can provide documentation for possible out-of-network reimbursement.
Insurance & Payment Information
Prior to your initial appointment, your clinician will provide a courtesy verification of your insurance benefits. Please note that benefit quotes are not a guarantee of payment. Coverage is based on information provided by your insurance company at the time of verification, and all final determinations are made by your insurance provider once a claim has been processed.
Clients are responsible for any copayments, coinsurance, or deductibles and will be billed for any unpaid balances and non-covered services.
Private Pay & Good Faith Estimates
For clients who are not using insurance, clinicians will provide a clear fee structure prior to the start of services. You have the right to receive a Good Faith Estimate explaining how much your care will cost. Under federal law, healthcare providers are required to provide this estimate to clients who are uninsured or choose not to use insurance.
For more information about your rights under the No Surprises Act, please visit www.cms.gov/nosurprises.
Texas Department of Insurance
For questions about your insurance coverage or to file a complaint, you may contact the Texas Department of Insurance:
www.tdi.texas.gov/consumer
(800) 252-3439
We are committed to transparency and helping you feel informed and confident in your care.
Have Questions About Coverage?
Each clinician's profile includes their specific insurance information. You're also welcome to reach out to us directly.